Product
A coordinator's job, done with a machine's patience
Corra covers the three loops that consume a home care office — and she runs them all day, every day, without a queue.
Confirmations
Visits confirmed before anyone has to wonder
Ahead of each visit, Corra calls the caregiver with a short, spoken reminder — the client's first name, the day, the time — and one question: press 1 to confirm, press 2 if you can't make it.
A press of 1 closes the loop and stamps the confirmation on the record. A press of 2 doesn't disappear into a voicemail box — it escalates to your scheduler immediately, with hours or days of runway instead of a 7am surprise.
No answer? Corra doesn't shrug. She follows up by text, and if the visit is still unconfirmed as it approaches, your team sees it flagged — before the client does.
Timekeeper
The clock-in chase, retired
When a caregiver misses a clock-in or clock-out, Corra notices within minutes and reaches out to ask what happened — by text, in plain language.
When the answer is clear — “I was there at 9, forgot to tap in” — Corra writes an append-only time correction back to your system, attributed and auditable. When the reply is ambiguous, she doesn't guess: it goes to a human with the full exchange attached.
Every correction carries a confidence score and lands in the audit trail, so your EVV record stays clean and defensible.
Scheduler
Open shifts filled at the speed of a group text
When a shift opens up, the traditional playbook is a phone tree: call, voicemail, wait, repeat. Corra offers the shift to every qualified caregiver at once.
The first yes wins — atomically. Two caregivers who reply within the same second can't both get the shift; everyone else gets a graceful “it's been filled, thank you.”
Your scheduler watches coverage happen instead of dialing for it.
Underneath it all
Voice and text, one conversation
Corra starts on whichever channel fits the moment — a call for confirmations, a text for quick questions — and falls back to the other when there's no answer. Both sides of every exchange are kept as one thread.
Knows when she doesn't know
Corra parses replies with a confidence threshold. Above it, she acts autonomously and logs the decision. Below it, she escalates to your team with everything she saw. The threshold is yours to tune.
A memory for people
Preferences, past conversations, do-not-contact flags — Corra remembers who she's talking to, so caregivers aren't asked the same question twice.
Your agency's name, your agency's numbers
Caregivers see local numbers that belong to your agency, registered under your brand. Corra speaks as part of your team — because she is.
Curious about the audit trail and compliance guarantees? See how Corra works.
See all three engines on a live call.
Book a demo and watch Corra confirm a visit, chase a clock-in, and fill a shift — against real infrastructure, not slides.